Alert: Montgomery County Government offices will be closed on Friday, April 18, in observance of Good Friday. Public Safety personnel will report as scheduled. 

There are no active watches, warnings or advisories for zone TNC125.
Information Systems

Information Systems
120 Commerce Street, Suite 303
(  Map  |  Directions  )
Clarksville, TN 37040
Phone (931) 648-5778
Fax (931) 553-5123
E-mail Us

Services

Business Applications

Information Systems application management and databse management services provide in-house experienced staff to assit department in making custom software and database decisions.

Services provided include:

  • Custom applications
  • Electronic document management
  • Technology consultation
  • Database services and implementation

Database Services

Information Systems provides SQL Server 2005 databases to support departmental business and applications.

E-mail Services

Information Systems provides access to e-mail through Microsoft Outlook, secure Web-based e-mail (future) and through mobile devices.

Departments receive:

  • E-mail, calendar and public folders
  • Spam control and anti-virus protection for e-mails
  • User setup, maintenance and software updates
  • Secure access to e-mail and calendars
  • Robust technical support

Help Desk

The Information Systems Help Desk provides technical assistance and support to all County employees and limited support to non-County users, serving as a central contact resource for assistance with technology issues and questions.

Typical problems/requests include:

  • Password resets
  • Inoperable hardware/software
  • Information requests
  • New employee setup
  • Terminating/transferring employee

Network Support/Security

Support

Information Systems builds and supports an enterprise network infrastructure, providing connectivity to all County departments and agencies.

Services provided include:

  • Technical support and service coordination
  • Copper installation
  • WAN connectivity
  • Network monitoring and redundancy
  • Remote access
  • Network design services

Security

Information Systems manages personal and network computer security, providing reliable network conenctions with minimal risk of virus attacks and spam.

Services provided include:

  • Anti-virus
  • Remote access/VPN
  • Barracuda spam reporting

Voice

IS provides a full range of voice communication services, including a voice-over-IP (VoIP) telephone system, mobile phone support and some analog POTS lines.